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Refund/Cancellations
At the time of booking, we will hold your reservation with a credit card, or you may pre-pay with a check or come in with cash.
- If you cancel a charter at least 14 days prior to the scheduled trip, you will be refunded 100% (less credit card service charge if applicable).
- If you cancel within 14 days prior to the scheduled trip or you fail to show up on time for your trip, you will be responsible for payment in full unless we can re-book the vessel.
- You will be refunded 100% in the event that we are cancelled due to weather or mechanical problems before departures. Alternatively, you will have the option to reschedule your trip.
- In the event of an "act of God" or bad luck (i.e. mechanical, tunnel openings, weather, etc.) we will do our best to be helpful within our abilitites.
- If mechanical problems arise before we reach the fishing grounds, you ill be refunded 100%
- If mechanical problems arise on the fishing grounds before 12 PM (based on a full day charter) we will rebook you or refund you 65%.
- If mechanical problems arise on the fishing grounds between 12 PM and 2 PM, we will refund you 40%.
- If mechanical problems arise after 2 PM, or on the way in, you will not be refunded.
- On overnight or beach drop off trips, no extra charge will be added in the event of delayed pickup time tue to adverse weather.
- We cannot guarantee a group exclusive access to a vessel if uncontrollable events require us to move people. We reserve the right to accommodate everyone, as necessary.
- You will be charged a 10% cancellation fee if you have paid by credit card and require a refund for any reason. No cancellation fee will be charged on refunds of payment by cash or check.
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